Terms and Conditions

These Terms and Conditions ("Terms") govern access to and use of www.technextventures.com and the purchase or use of any goods, digital products, courses, software, SaaS, licences, subscriptions, professional services, installation, support or other offerings supplied by Technext Ventures Private Limited.

1. Business Scope

These Terms apply across our nine business units:

• Technext Energy
• Technext Education
• Technext Networks
• Technext Digital
• Technext Automation
• Technext AI & Data
• Technext Commerce
• Technext Healthcare
• Technext Smart Cities & IoT

A product page, quotation, order form, statement of work, enrolment form, licence, subscription plan or other specific agreement may contain additional terms. Where there is a conflict, the specifically agreed commercial document prevails for that transaction, except where prohibited by law.

2. Acceptance

By using the website, creating an account, submitting an order, clicking an acceptance checkbox, paying an invoice or using an offering, you confirm that you have read and accepted these Terms and the linked policies. If you act for an organisation, you confirm that you are authorised to bind it.

3. Eligibility and Accounts

You must provide accurate information and keep account credentials secure. You are responsible for activity performed through your account, except where caused by our breach. Minors may use services only with involvement and consent of a parent or lawful guardian where required.

4. Product and Service Information

We aim to display accurate descriptions, specifications, scope, pricing, taxes, delivery estimates and availability. Images may be illustrative. Technical specifications may change where an equivalent or better component is supplied, but material changes will be communicated where applicable.

5. Orders and Contract Formation

An order request is subject to acceptance, verification, availability, serviceability, compliance checks and successful payment. An automated acknowledgement does not always constitute final acceptance. We may reject or cancel an order for legitimate reasons such as pricing error, suspected fraud, legal restriction, non-serviceable location, stock unavailability or inability to fulfil the stated requirements. Any collected amount for a cancelled order will be handled under the Refund and Cancellation Policy.

Technext may require KYC, address, tax, business-use, fraud-prevention or serviceability verification before accepting an order. A payment acknowledgement alone does not require Technext to supply an unlawful, unavailable, mispriced, restricted or technically unsuitable offering; in such a case, the amount collected for the rejected order will be refunded.

6. Pricing, Taxes and Invoices

Prices are shown in Indian Rupees unless otherwise stated. GST and other applicable charges will be shown in the quotation, product page, checkout or invoice. The customer is responsible for providing correct billing and tax information. Prices may change prospectively, but an accepted paid order will not be changed except by mutual written agreement or correction of an obvious error.

7. Payments

Payments may be collected through approved payment gateways, UPI, cards, net banking, bank transfer, EMI, wallets or other displayed methods. Payment is complete only after confirmation from the payment provider and our systems. You must not share OTPs, PINs or banking passwords with us or any purported representative.

8. Physical Goods

Physical goods are subject to the Shipping and Delivery Policy, Return/Replacement/Exchange Policy and applicable warranty. Risk of loss passes as permitted by applicable law and the agreed delivery terms. Installation-dependent products may require site readiness, inspection and separate installation charges.

9. Digital Products, Software and Licences

Digital products are licensed, not sold, unless expressly stated. You receive a limited, non-exclusive, non-transferable and revocable right to use the product for the permitted purpose and term. You must not copy, resell, sublicense, reverse engineer, bypass access controls, share credentials, scrape, reproduce or distribute protected content except where expressly authorised by us or law.

10. Courses and Training

Course access, schedule, faculty, curriculum, assessment, certification criteria, attendance, placement support and required tools will be as stated on the relevant course page or enrolment document. Completion or enrolment does not guarantee employment, income, promotion, examination success or any specific result. Certificates may be withheld where eligibility, fee, attendance, integrity or assessment requirements are not met.

11. Professional Services and Projects

Websites, software, apps, AI systems, marketing, consulting, automation, installation and other project services will be governed by the accepted quotation or statement of work. Customer delays in approvals, access, content, credentials, site readiness or feedback may extend timelines. Work outside agreed scope may require a change request and additional fees.

12. SaaS and Subscriptions

Subscription access is limited to the selected plan, usage limits, number of users, territory and term. We may implement reasonable security, fair-use and anti-abuse controls. Renewal, cancellation and billing are governed by the Subscription and Renewal Policy and plan-specific terms.

13. Customer Responsibilities

• Provide lawful, accurate and timely information, content, approvals and access.
• Obtain all rights and permissions for materials supplied to us.
• Use offerings lawfully and in accordance with technical instructions.
• Maintain compatible devices, connectivity, backups and security where required.
• Not use our services for fraud, spam, infringement, unlawful surveillance, harmful code, discrimination or illegal content.
• Review quotations, specifications, compatibility, refund conditions and delivery timelines before payment.
• Keep independent backups of customer data, content, credentials and business records unless a written managed-backup service is included.

14. Intellectual Property

Technext and its licensors retain ownership of the website, software, course material, templates, designs, trademarks, source code, models, documentation and pre-existing intellectual property. Project-specific deliverables and transfer of rights, if any, are governed by the applicable statement of work and full payment. Open-source and third-party components remain subject to their own licences.

15. Third-Party Products and Services

Some offerings rely on third-party platforms, APIs, cloud providers, payment services, couriers, hardware manufacturers or communication networks. Their separate terms may apply. We are not responsible for independent third-party acts beyond our legal responsibility, but we will provide reasonable assistance where the issue relates to an order placed through us.

16. Suspension and Termination

We may suspend or terminate access for non-payment, security risk, unlawful use, material breach, abuse, infringement, excessive misuse or legal direction. Where reasonably possible, we will provide notice and an opportunity to cure. Fees, data export and post-termination obligations will be handled under the applicable service terms.

17. Warranties and Disclaimers

We will provide offerings with reasonable care and skill and in accordance with the agreed description. Except for express warranties and rights that cannot legally be excluded, no implied guarantee is made that every offering will be uninterrupted, error-free or suitable for every purpose. AI-generated outputs may contain errors and must be independently reviewed before high-impact use.

18. Limitation of Liability

Nothing in these Terms excludes liability or statutory remedies that cannot be excluded by law. To the maximum extent lawfully permitted, Technext is not liable for indirect or consequential loss, loss of profit, loss of opportunity or loss caused by third-party platforms, customer systems, misuse, unauthorised changes or missing customer dependencies. For a claim arising from a specific paid transaction, Technext’s aggregate contractual liability will not exceed the amount actually paid to Technext for the affected offering, except where a higher liability is required by law or expressly accepted in writing.

19. Indemnity

You agree to be responsible for third-party claims arising from unlawful content, infringement, misuse, unauthorised access or breach caused by you, subject to applicable law and fair notice. We remain responsible for our own breach, negligence and statutory obligations.

20. Force Majeure

Neither party will be responsible for delay caused by events beyond reasonable control, such as natural disaster, government restriction, widespread network failure, labour disruption, epidemic, war or supply-chain interruption, provided reasonable mitigation and communication are undertaken.

21. Governing Law and Disputes

These Terms are governed by the laws of India. The parties should first attempt good-faith resolution through the grievance process. Subject to mandatory consumer jurisdiction and other non-waivable rights, courts with jurisdiction over Rudrapur, Udham Singh Nagar, Uttarakhand will have jurisdiction.

22. Changes

We may update these Terms prospectively. Changes will not retroactively alter an accepted paid order without lawful basis or mutual agreement.

23. Contact

Questions may be sent to info@technextventures.com.